If a repair will not complete, first assume that one dirty component, reverse side, or small panel has been missed. ReStory tracks cleaning at component level, and a part can remain at Remove dirt: 99% even when it looks finished.
If the selected component genuinely stays at 0%, or a part cannot be retrieved from the sonic bath after a completed cycle, you may be outside the verified normal path. Patch 1.0.011r lists parts that could not be cleaned as fixed. Patch 1.0.013r separately lists items lost in the sonic bath as fixed, following the earlier stuck-gadget fix in 1.0.009r. Update before retrying. The notes do not establish whether every already-missing old-save component is restored.
Choose the symptom that matches your repair
| Symptom | Most useful first check | Evidence status |
|---|---|---|
| Device looks clean but job will not finish | Inspect every loose component and both sides; check for another dirty panel | Verified normal troubleshooting |
| One part shows 99% | Reinspect edges, corners, and the reverse side | Verified component-percentage behavior |
| Cleaning sound plays but progress remains at 0% | Confirm the correct part and cleaning interaction; then treat persistent failure as a reportable bug | Community reported / Needs reproduction |
| Sonic Cleaner cycle is still running | Wait for the timer to complete | Verified normal behavior |
| Cleaner finished but a part remains inside | Update to 1.0.013r, then try normal retrieval; record a persisting post-patch failure | Official fixes listed; independent retest pending |
| Part appears to have vanished | Record the component and whether the save predates the patch; do not assume an old part will be restored automatically | Old-save recovery not independently verified |
Normal manual-cleaning flow
1. Read the work order
Cleaning is a requested service, not a visual guess. Check the paper job card or to-do list and identify which device tasks remain incomplete.
2. Disassemble the device into inspectable components
Outer surfaces are not the whole job. Remove the required covers, panels, boards, and small components so each part can be selected and inspected. Keep the layout organized so a small customer part is not confused with storage or donor inventory.
3. Select the actual dirty component
Full-release footage shows progress attached to an individual component. A joystick circuit board displays Remove dirt: 99%, confirming that cleaning is not a single device-wide animation.
If nothing changes, check that the dirt requirement belongs to the part currently selected. Cleaning the device shell will not finish a dirty circuit board or side panel.
4. Check both sides and narrow edges
A continuous full-release playthrough shows a repair being blocked because a dirty side panel remained. The player returns to the missed component before the job can be completed.
Use this checklist:
- rotate the component;
- inspect its reverse side;
- check thin borders and corners;
- look for another panel or cover with a dirt indicator;
- confirm that no small loose part remains off-screen or under another component.
5. Recheck the task list before reassembly
Do not install the final cover only because the visible surface looks clean. Confirm that every cleaning requirement is complete first. If the job still fails, reopen the component list and look for the remaining dirt-marked item.
Why cleaning can appear stuck at 99%
The visible percentage is a completion requirement, not an approximation. A part at 99% is still incomplete. The remaining dirt may be on the opposite side, a narrow edge, or a small area obscured by the current angle.
The safe response is to rotate and reinspect the same component, then check whether another dirty component also remains. Do not immediately reload the save or purchase a replacement when the UI still shows measurable progress.
Cleaning remains at 0%
Reports describe situations where the cleaning sound plays but dirt does not disappear. Because some discussion history began during the Demo and later received release-window replies, we cannot assume every 0% report has the same cause in the full release.
Before classifying it as a bug:
- Confirm that the work order asks for Clean.
- Select the loose part carrying the dirt requirement.
- Use the normal cleaning interaction shown by the current UI.
- Rotate the part and try the marked surface rather than the device body.
- Check whether a different component has the active requirement.
If the correct selected part still stays at 0%, record the device, component, day, and input method. That is a Community reported / Needs reproduction state. Reinstalling, changing computers, or repeatedly reloading has not been verified as a universal fix.
How to use the Sonic Cleaner normally
The automatic cleaner is an upgrade for loose dirty parts. Continuous launch-build footage verifies this normal sequence:
- Buy and place the ultrasonic/sonic cleaner upgrade.
- Put several dirty loose components inside; the first observed model supports up to six parts.
- Start the cleaning cycle.
- Wait for the visible countdown to finish.
- Select and remove each cleaned component after completion.
- Return the parts to the workbench and continue reassembly.
The normal cycle does not automatically rebuild the device, return parts to storage, or finish the customer order. Retrieval is a separate step.
Part stuck in the Sonic Cleaner
The developers’ August 7 Known Issues list says that some gadgets can become stuck in the sonic bath. Patch 1.0.009r lists that issue as fixed, and 1.0.013r adds a more explicit fix for items lost in the sonic bath. This confirms the published status, but the notes do not identify every previously affected part or explain whether old saves are repaired automatically.
Use this distinction:
- Timer still running: wait; the part is not ready for normal retrieval.
- Timer complete and part selectable: remove it normally.
- Timer complete but part cannot be selected or removed on an updated game: record a reproducible post-patch failure.
- Part is no longer visible anywhere in an older save: this resembles launch-window missing-part reports; the patch note does not promise automatic recovery.
Do not claim that save/reload restores the part. One launch-window report says restarting did not restore a missing Eggotchi battery. That is one report, not a universal failure rule, but it is enough to prevent us from publishing reload as a verified fix.
There is one older recovery lead. In a launch-window discussion, a player reported that a missing top cover appeared on the cursor after they clicked and dragged the ultrasonic bath itself. This is a single successful report, not a reproduced fix. Update first; if an old save remains blocked, it is reasonable to record whether this ordinary interaction changes the state, but this page cannot promise it will recover a different component or order.
Other reports describe small parts falling behind the cleaner or into the cabinet recess. The Notebook can help identify which part is missing or still dirty, but it does not move the part. Switching to another order also failed to free the item in one multi-player discussion. Claims about the exact drop trigger remain community hypotheses.
What to do when a customer part is missing
No consequence-free recovery has been verified. Preserve enough information for a useful report:
- Note the customer device and exact missing component.
- Record whether the cleaner timer completed.
- Check the workbench, Notebook, and normal inventory views without dismantling unrelated devices.
- Update ReStory to
1.0.013ror later and retry normal retrieval. - Capture a screenshot of the cleaner, job card, game version, and whether the save predates the patch.
- Keep the affected save available.
- Optionally record whether clicking and dragging the bath changes an older blocked state; this is a single-case community attempt, not a verified fix.
- Submit a reproducible post-patch case through the official bug-reporting channel.
Do not buy a replacement and describe that as a fix unless the game actually accepts it for the customer job and the full consequence has been verified.
Cleaning problem or Firmware problem?
Repair, Clean, and Update Firmware are separate job-card services. A successful cleaning cycle does not complete Firmware, and a firmware tool does not remove dirt. Finish each requested line independently and confirm that it is crossed out.
If physical cleaning completes but Guitar Legend or MyPod still cannot update, continue with the dedicated Firmware Update guide.
Frequently asked questions
Why will ReStory not let me finish cleaning?
The most common verified cause is a missed dirty component or surface. Inspect all loose parts, rotate them, and look for another panel or board that still has a dirt requirement.
Is 99% clean enough?
No. Full-release footage shows component cleaning at 99%, and the job still requires the remaining dirt to be removed.
How many parts fit in the Sonic Cleaner?
The first observed ultrasonic cleaner upgrade is described and shown with a six-part capacity in launch-build footage. Later upgrades or patches may differ.
Why did my part disappear from the cleaner?
The official notes list a stuck-gadget fix in 1.0.009r and an additional lost-item fix in 1.0.013r. The original cause and recovery of every already-missing old-save part are not independently verified.
Does saving and reloading fix it?
Not reliably according to the current evidence. At least one report says a restart did not restore the missing part, and there is no successful current-build reproduction proving reload as a general solution.
Has the sonic bath bug been patched?
Yes according to the official patch notes: 1.0.009r lists stuck gadgets, and 1.0.013r adds a fix for items lost in the sonic bath. Independent old-save recovery testing is still pending.
Sources and verification notes
- Official Steam news feed, including cleaning fixes in 1.0.009r, 1.0.011r and 1.0.013r
- Full-release component progress at Remove dirt: 99%
- Full-release missed dirty-panel completion check
- Full-release normal six-part Sonic Cleaner sequence
- Current Steam Community Guide used as secondary normal-flow support
- Launch-window stuck/missing sonic-bath component report
- Launch-window Eggotchi battery report
- Current-release discussion containing the single click-and-drag recovery report
- Multi-player discussion of parts stuck behind the cleaner
- Three-player Bug Reports thread about parts behind the washing machine
Last checked: August 30, 2026. Latest complete Steam news patch: 1.0.013r; the later developer-confirmed 1.0.015 hotfix is story-specific and does not add a new cleaning claim. Cleaning and sonic-bath fixes are listed in 1.0.009r, 1.0.011r and 1.0.013r. Independent old-save recovery testing: pending.
ReStory Help is an independent fan-made guide website. It is not affiliated with, endorsed by, or sponsored by Mandragora or tinyBuild. ReStory and related names and assets belong to their respective owners.